Referrers Contacting Us and Urgent Appointments
Referrer Relationship
We openly encourage referrers engagement with our radiology team. We believe we are part of the care pathway that should enable you to do an excellent job of enhancing your patient wellbeing.
Radiologist Access
Our policy is to treat the patient, not their radiology results and offer referrers contact with our reporting radiologists to discuss a case. We can be reached on our main line (08) 9200 2777, press option 2 upon pick up to be transferred to a radiologist.
Urgent Ultrasound Appointments
If you require an urgent Ultrasound appointment for assessment of DVT or ectopic pregnancy for example, call our main line (08) 9200 2777, option 1, then option 1 and your call will be expedited.
We maintain availability of urgent Ultrasound appointments every day and so expect us to be able to fit your patient in when you call. Also expect that you will receive at least a verbal report from the radiologist via phone before day’s end. It’s all part of our commitment to timely, high-quality service.
Results Online Access (Portal, HealthLink & InteleViewer)
Western Radiology has a solution to meet all referrers needs in delivering results electronically. For those with HealthLink (Best Practice, Medical director et al.), we deliver reports and images directly in to your incoming results in-box.
Portal & InteleViewer
For referrers requiring access to our online portal or via InteleViewer, we deliver reports and images via PACS (including to public hospital).
Portal Access/ Request Account
Setup instructions on how to add a desktop link to our portal or bookmark to InteleViewer can be found here:
HealthLink (HL7)
For referrers using HealthLink to receive results such as pathology, radiology and the like, we offer direct transmission in to your results in-box. Most referrer’s practice will already be in our system.
If you are new to a practice and wish to request results via HL7, please complete the form below and our reception team will action and confirm your request.
Referral Forms & Results Delivery
Each referrers needs are subtly different so we cater for them with specific referral pads or computer papers. Please use the below form to tell us about yourself and what you require and we will deliver the correct referral forms or papers to you. Pads or papers can also be personalised for regular referrers who require this.
If you wish to request referral documents over the phone, call our main line (08) 9200 2777, option 3, then option 1.